SHOPPING INFORMATION

There is a BDT 20 delivery fee if the order value is under BDT 500 for general delivery. If the order value is much than BDT 500, we don’t charge any delivery fee. But in the case of emergency delivery where your goods will be deliver in less than an hour to your address it cost BDT 40. If the delivery time is between 11:30 PM to 7:00 AM then you have to pay BDT 70 for less than order value BDT 1000.

In general routine delivery it needs 2 to 3 hours to deliver your goods to your door step. Depending on bad weather, traffic condition and road situation the time may can change a little. Otherwise our standard delivery time is 2 hours maximum. In case of emergency delivery we need 1 hour. Beside that you can order your goods late night.

After having your order our online sells operator immediately pass the order to our product wearhouse. Our store manager packs your goods & literally passes it to our delivery section & our pick up van or bike take the products to deliver to your door step.

Of course, with each delivery you will get an invoice, so that you could check your goods and product price properly.

You can directly call our 24/7 support number +880-1977-274457 or you can email us support@roshoi.com.bd

We are currently serving some metro area of Chittagong city, Specially Foizlake, Werless Cirle area, West Khulshi, Jalalabad Housing, East Khulshi, North Khulshi, South Khulshi, OR Nizam Road, Nasirabad Housing, Shuganda Residential Area etc.

We are always open to new suggestions and will add an item to our inventory just for you. You can call +880-197-7274-457 or mail us at support@roshoi.com.bd to add an item to our inventory.

We work during strike. That’s how dedicated we are.

Well, that is up to you but you can also be a couch potato like our founders and have your items delivered to your house for free. Our prices are sometimes lower than that of major superstores in the city. We also carry a larger variety than the average corner-store. So, there is really no reason to not buy from us. Beside that you can save your time purchasing goods from us.

PAYMENT INFORMATION

We accept cash on delivery and we also have Online Credit Card and Online Bkash service. Don’t worry, our Roshoi representatives should always carry enough change.

Wishlist is your personal wish wallet, where you can save your product for purchase later.

We try our best to source the best quality items for you but if you are dissatisfied, or buy any mistake you receive damaged or wrong product you can always send them back with the delivery person. If you forget to do that, you can call us within an hour and we will replace the item for free.

Yes of course, you can change or cancel your order. You can do it via our site or simply call to our customer support number which is +880-1977-274457. But you have to cancel the order quickly because our delivery process is so fast.

Tips are not required. But our delivery team members appreciate recognition for their hard work. Delivery representatives keep the entire tip amount.